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Frequently Asked Questions

Boat Tours

There is public parking through out downtown New Bern. The closest parking lot is here; at the farmer’s market which is next to the railroad tracks.

At New Bern Grand Marina. Looking out at the water it is the right most dock next to the railroad tracks. The only dock without a gate.

We do NOT have a restroom for guests so we advise that you use a restroom before your reservation time. The Double Tree has the closest restroom to the departure dock on the waterfront.

Yes, if you would like to use our vessel for a shorter or longer period of time, go further up or down a specific river, or be used for a special event please give us a call or email. We are willing to work with you to make it happen.

If we have to cancel for any reason you will get a full refund. If you have to cancel, contact us 24 hours before your scheduled trip to get a full refund.

Our vessel is equipped with windowed sides to keep you out of the wind and the weather. However, at the moment we cannot control the temperature. Please dress appropriately for the temperature.

If a passenger is under the age of 13, he or she is legally required to wear a life jacket. You can bring your own or we provide life jackets.

Yes, if you have served in the military type code Mil in the cart or checkout to receive 5% discount. If you are a senior please type the code Sen in the cart or checkout to also recieve a 5% discount. If you would like to give the gift of a boat trip contact us to purchase a gift code to give as a gift.

Yes. Please bring anything you would like to eat or drink during the trip. At the moment we do not provide food but we do have bottles of water if you get thirsty.

Yes, however, only if you use the booking of the entire boat option. We can not have your pet on board with unknown guests whom may have a problem with your pet. 

Yes, the last evening tour occurs during sunset. If the last open tour doesn’t go past sunset then the sunset cruise is already booked.

The vessel is easy to board, however, there are three steps with good handholds that you have to negotiate to enter and exit.